Contact information

CONTACT US

HAVE A QUESTION? WE ARE HERE TO HELP.

At Velium, we pride ourselves on providing elite customer service to match our premium styling tools. Whether you have a question about your order, need styling tips, or just want to say hello, our team is ready to assist you.

CUSTOMER SUPPORT HOURS

  • Monday - Friday: 9:00 AM - 6:00 PM (EST)

  • Saturday: 10:00 AM - 2:00 PM (EST)

  • We typically respond to all inquiries within 24 business hours.

GET IN TOUCH

  • Email: support@velium.store

  • Order Inquiries: Please include your Order Number (e.g., #V1001) in the subject line for faster assistance.

  • Velium Official