Privacy policy

PRIVACY POLICY

LAST UPDATED: APRIL 2026

This Privacy Policy describes how Velium.store (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

1. COLLECTION OF PERSONAL INFORMATION When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order Information: Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. HOW WE USE YOUR PERSONAL INFORMATION We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you informed about new products, services, and offers. We also use this information to screen our orders for potential risk or fraud.

3. SHARING PERSONAL INFORMATION We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store.

  • We use Meta Ads and Google Analytics to help us understand how our customers use the Site and to provide targeted advertisements.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. BEHAVIORAL ADVERTISING AND OPT-OUT As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising by visiting:

5. YOUR RIGHTS (CCPA/CPRA) If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

 

6. COOKIES A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

 

7. DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information.

8. MINORS The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

9. CHANGES We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. CONTACT For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@velium.store